BULWORK™ FIRST IT/ ITES Recruitment Agency in Bulgaria having a reputation for delivering a high standard of services both for Candidates and Clients is looking to recruit for one of it`s clients -a Leader in Delivery and Customer Service Area with more than 15 000 employees worldwide (Bulgaria, USA, Canada, India, Mexico, Phillippines). For their office in Sofia they want to attract FOR A PART TIME JOB:


ASSOCIATE WITH FINNISH LANGUAGE FOR A PART TIME JOB

Your Responsibilities will be:

• To provide support and help to customers about company's products over toll free company telephone lines
• To handle all incoming Customer e-mails and telephone inquiries and requests in a timely and professional manner, in order to assure Customer satisfaction connected
• To communicate with colleagues and taking care that calls are routed to the right support groups and persons.

Main Requirements:

• Very good command of THE FOLLOWING LANGUAGES:

FINNISH
ENGLISH

• Command of some of the other European languages (GERMAN, FRENCH, SPANISH, ITALIAN etc.) will be advantage
• Ability to communicate with people and solving customer queries over phone or Internet
• MS Office skills (MS Word/ MS Excel)
• Some experience in service sector or in call/ support center will be great plus.

What will our Client offer you?

• Unique opportunity to work for one of the top 5 system security companies in the World!
• Very good process training on Technical Support and Customer Skills (1 months)
• Excellent salary for such operations in Bulgaria + additional benefits (launch vouchers, health and life insurance, covered travel expenses)
• Excellent working conditions
• Opportunity for professional growth (e.g. Supervisor and TL position) due to the fact that company just settled in Bulgaria!

Please, forward your application in English via e-mail DIRECTLY TO:

nina.trifonova@bulwork.com