| forum.uni-sofia.bg https://forum.su.schools.bg/ |
|
| Customer support with German or French https://forum.su.schools.bg/viewtopic.php?f=31&t=22588 |
Страница 1 от 1 |
| Автор: | CallPoint New Europe [ 23 Юли 2013, 16:46 ] |
| Заглавие: | Customer support with German or French |
Callpoint is looking for CSR with German or French CallPoint powered by TELUS is a multilingual contact center and BPO provider, delivering high quality services since 2004. The company has got 1,200 positions across 4 delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania). CallPoint is currently providing BPO services in +30 languages, primarily in English, German, French, Italian and Spanish. CallPoint is ISO 9001:2008, ISO 27001:2005 certified and a PCI DSS compliant service provider. The Group delivery centers are highly secured, all based in A-class business parks and equipped with the latest contact center technologies. CallPoint is part of TELUS International (15,000 employees in 12 countries), the global arm of TELUS Corporation – the second largest telecommunications service provider in Canada with over $10 billion of annual revenue and more than 13 million customer connections. RESPONSIBILITIES ● Professionally handle incoming queries by customers via phone and email • Process pick up orders • Provide shipping information and quotations • Trace packages and requesting proof of delivery ● Provide accurate, up to date information to the clients’ requests ● The primary point of contact by thoroughly and efficiently gather customer information and fulfill customer needs ● Greet customers in a courteous, friendly, and professional manner using trained procedures that have been agreed upon REQUIREMENTS & KNOWLEDGE ● Fluency in French or German ● Very good level in English ● Excellent communication skills ● Friendly, vivacious personality with demonstrated experience owning customer issues ● Self-motivated, target driven and outgoing person ● Previous client relations experience it will be considered as a plus APPLY WITH OUR HUMAN RESOURCES DEPARTMENT at jobs.bg@callpoint-group.com If you have any questions regarding this open position or posting, please contact: jobs.bg@callpoint-group.com |
|
| Страница 1 от 1 | Часовете са според зоната UTC + 2 часа |
| Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group http://www.phpbb.com/ |
|