CPL Group offers a flexible portfolio of recruitment, outsourcing and HR solutions to the public and private sectors.
Founded in 1989, CPL was floated on DCM of the Irish Stock Exchange and AIM of the London Stock Exchange in 1999.
The organisation operates on a national level in Ireland and Northern Ireland and also has offices in the UK, the Czech Republic, Slovakia, Poland, Hungary, Bulgaria and Spain. It provides permanent, temporary and contract recruitment, outsourcing, managed services solutions, training, payroll and advisory services to companies.

Our client is a global IT leader and it is establishing a support team for various German speaking customers located in different countries. For building the support team we are looking for talented, highly motivated team players with a passion for Customer Service.

The primary function of the Server Support Engineers is to provide the customer with technical and non-technical expertise in their particular areas of focus, so that we can develop a genuinely customized solution for every customer.
Initially, the Server Support Engineers provide services to a limited number of small accounts to which they are personally assigned, while support becomes more and more specific as you move through the experience levels.
Furthermore we offer a 6 weeks Initial Technical Training provided by our In-house Trainers.
A Great variety of further Opportunities for developing the Technical Knowledge and experience are in place, through web-based trainings and/or classroom trainings, with unlimited access to 'cutting edge' Labs equipment. There are many possibilities for Technical Certifications, as per the knowledge level and experience gained.
Required:

· Fluency in GERMAN language
· Very good in ENGLISH language skills
· Overall IT Knowledge
· Excellence in MS Office
· Fast learning person with analytical and problem-solving skills
· Willing to participate in various working-time models (e.g. shift, call availability, etc.)
· Eager to gain hands-on experience with leading edge technologies

As an Advantage will be considered:

· Good Technical knowledge of one or more modern x86 platforms (HP/ Dell/ IBM/ SUN/ etc.)
· Operation Systems (Microsoft, Linux) fundamentals knowledge and experience
· Previous Customer Services Experience
· Solution Center experience in Services
· Network Support Experience

As a Significant Advantage will be considered:
· Previous Customer Services Experience in the IT/Telecomm Environment
· Systems Administration Experience for one or more OS (MS Windows Server, Linux, SUN OS/Solaris, AIX, etc)
· Experience with Storage Systems (any)
· Advanced Networking experience (Cisco, 3COM, other)


If you are interested in this position please send your updated CV in ENGLISH to: danail.kanchev@cpljobs.bg